Very often people who are closest to the work have a pretty good idea about how to respond.
What happens is that this child learned that his answer was wrong.
The real job of a leader is not about being in charge, it's about taking care of those in our charge.
Habits are basically mental shortcuts to help us solve problems, that is to get something we want or avoid something we don’t want.
Most managers and leaders suffer from three vicious cycles at the workplace: Creating overdependence, being overwhelmed and feeling disconnected.