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Mastery, from good to great

A few years ago, the Portuguese pianist Maria João Pires arrived at Amsterdam's Royal Concertgebouw ready to play a Mozart concerto.

But the second the music began, a look of horror appeared on the acclaimed musician's face. "She was shocked because she was expecting us to play another concerto," said conductor Riccardo Chailly in a video that went viral a few years ago. "She kind of jumped and panicked like an electric shock." Can you imagine how she must have feit? There she was on stage in front of a huge audience, and she had prepared to play the wrong piece.

But after realizing her mistake, an amazing thing happened. Pires was able to play the piece she had not prepared to play, completely from memory. The audience never knew the difference. Neither did the orchestra.

An explanation of Shari Levitin in her book "Heart and Sell" about performing a craft without thinking about the details while doing it, even under awkward or adverse conditions. Within organic organizations there's a daily quest for mastery. Professional self-managing teams share their knowledge and experiences without limitations.

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