We're escaping the bubble. It's the end of the trade-off. From authentic companies to responsible companies. From customer journey to life journey. Work your way up: Deliver a good product, service and price. Create automated interactions. Be a partner in life. And that's how we change the world together.

The core message of Steven Van Belleghem in his webinar "Snelle innovatie in Customer Experience" of April 9. An inspiring live interaction with many participants, facilitated by Ronnie Overgoor and Hans Janssen of DenkProducties.